Terms and Conditions
Through the Needle’s Eye, LLC, at needleseyestories.com, provides information about our quilts, our teaching and lecture schedule, and the items we sell in our web shop. You can read our blog, Telling Stories Through the Needle’s Eye, for all things needle-related, including tutorials and inspiration.
We generally ship within the United States and Canada. If you are interested in overseas shipping, please email us and we will work with you to find the best solution.
Digital patterns have no shipping cost.
Totals less than $20 ship for $5.
Totals from $20–$75 ship for $6.50.
Totals over $75 ship for free.
Most of our shipping is through USPS. If you prefer UPS or FedEx, please email us; you may be responsible for any additional shipping charges.
Sales Tax is calculated and charged when it is required.
All Sales Are Final
We strive to provide many photos and descriptive detail of all products; therefore, all sales are final. If for some reason, you feel that you have not received what you were expecting, please email us so that we can work with you to solve the issue. Mistakes happen, and we always want to fix them and make you happy. Also, if there has been an issue with your package arriving damaged due to shipping, please email us with photos detailing the problems, and we will file a report and work with you to rectify the problem.
All patterns, and especially digital patterns, are for your own personal use and may be printed or copied for your use ONLY. Please understand that this is our creative work, and not to be freely shared; this includes a free pattern download. At times, we may offer free digital PDF downloadable patterns: they require that you download the pattern in the shop and use the coupon code to redeem the discount. These patterns are for your use only.
Please email us for information about purchasing our patterns wholesale. We do not offer kits at wholesale prices. To order patterns at wholesale pricing, we will need verification that you have retail status. A first minimum order must be $100 and include increments of 6 per pattern. For subsequent orders, there will be a minimum of 3 of each pattern ordered, with no minimum order amount.
By using our website, you are consenting to the Terms and Conditions stated in this policy. Please feel free to email us if you have any questions or feedback about our Terms and Conditions. There may be changes and updates to these Terms, so please review them from time to time. It is our deep desire to provide you with the best website and shopping experience possible.
Thank you for visiting us at needleseyestories.com!